This highly engagibg and interactive workshop will cover:
- key concepts (e.g. what is emotional intelligence, or EQ, and background to how it adds value at individual, team and organisational levels);
- Techniques for developing EQ in the workplace and self-awareness frameworks;
- how to adopt a structured approach to developing and applying EQ, the five components of EQ and the Social Intelligence framework;
- Tools for identifying individual style and developing behavioural flexibility;
- Ways to map EQ strengths and development areas;
- Practical eways to apply EQ concepts in the workplace based on interactive activities conducted during the workshop.